All files / src/domains/helpdesk/schemas helpdesk-fsm.schema.ts

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import { Prop, Schema, SchemaFactory } from '@nestjs/mongoose';
import { Document, Schema as MongooseSchema, Types } from 'mongoose';
 
@Schema({ timestamps: true, collection: 'field_service_territories' })
export class FieldServiceTerritory extends Document {
  @Prop({ required: true, index: true })
  tenantId: string;
 
  @Prop({ required: true })
  territoryName: string; // e.g. "South Mumbai", "Central Bangalore"
 
  @Prop({ type: [String], default: [] })
  zipCodes: string[];
}
 
export const FieldServiceTerritorySchema = SchemaFactory.createForClass(FieldServiceTerritory);
 
@Schema({ timestamps: true, collection: 'technician_profiles' })
export class TechnicianProfile extends Document {
  @Prop({ required: true, index: true })
  tenantId: string;
 
  @Prop({ required: true, unique: true })
  employeeId: string;
 
  @Prop({ type: MongooseSchema.Types.ObjectId, ref: 'FieldServiceTerritory' })
  territoryId?: MongooseSchema.Types.ObjectId;
 
  @Prop({ type: [String], default: [] })
  skills: string[]; // e.g. ['HVAC', 'Fibre_Splicing']
 
  @Prop({ default: null })
  vanWarehouseId?: string; // Spare parts van storage location tracking
 
  @Prop({ default: 'active' })
  status: string; // 'active' | 'on_leave' | 'suspended'
}
 
export const TechnicianProfileSchema = SchemaFactory.createForClass(TechnicianProfile);
TechnicianProfileSchema.index({ tenantId: 1, employeeId: 1 }, { unique: true });
 
@Schema({ timestamps: true, collection: 'fsm_visits' })
export class FsmVisit extends Document {
  @Prop({ required: true, index: true })
  tenantId: string;
 
  @Prop({ type: MongooseSchema.Types.ObjectId, ref: 'ServiceWorkOrder', required: true })
  workOrderId: MongooseSchema.Types.ObjectId;
 
  @Prop({ required: true })
  technicianId: string; // employeeId assigned
 
  @Prop({ required: true, default: () => new Date() })
  scheduledStart: Date;
 
  @Prop({ default: null })
  actualCheckIn?: Date;
 
  @Prop({ default: null })
  actualCheckOut?: Date;
 
  // GPS Audit locations
  @Prop({ default: 0 })
  checkInLatitude: number;
 
  @Prop({ default: 0 })
  checkInLongitude: number;
 
  @Prop({ default: 0 })
  checkOutLatitude: number;
 
  @Prop({ default: 0 })
  checkOutLongitude: number;
 
  @Prop({ default: 'scheduled' })
  status: string; // 'scheduled' | 'travelling' | 'checked_in' | 'checked_out'
 
  @Prop({ default: null })
  otpConfirmedByCustomer?: string; // Customer OTP acknowledgment code
}
 
export const FsmVisitSchema = SchemaFactory.createForClass(FsmVisit);
FsmVisitSchema.index({ tenantId: 1, workOrderId: 1 });
 
 
@Schema({ timestamps: true, collection: 'service_work_orders' })
export class ServiceWorkOrder extends Document {
  @Prop({ required: true, index: true })
  tenantId: string;
 
  @Prop({ required: true, unique: true })
  workOrderNumber: string; // e.g. "WO-FSM-000001"
 
  @Prop({ type: MongooseSchema.Types.ObjectId, ref: 'Ticket', required: true })
  ticketId: MongooseSchema.Types.ObjectId;
 
  @Prop({ required: true })
  workOrderType: string; // 'Installation' | 'Repair' | 'Preventive Maintenance'
 
  @Prop({ default: 'low' })
  priority: string; // 'low' | 'medium' | 'high'
 
  @Prop({ default: 'draft' })
  status: string; // 'draft' | 'assigned' | 'in_progress' | 'completed' | 'closed'
 
  @Prop({ default: null })
  assignedTechnicianId?: string; // employeeId
 
  @Prop({ default: 0 })
  estimatedCostMinor: number;
 
  @Prop({ default: 0 })
  actualCostMinor: number;
 
  @Prop({ default: 0 })
  partsCostMinor: number;
 
  @Prop({ default: 0 })
  travelCostMinor: number;
 
  @Prop({ default: null })
  completionNotes?: string;
}
 
export const ServiceWorkOrderSchema = SchemaFactory.createForClass(ServiceWorkOrder);
ServiceWorkOrderSchema.index({ tenantId: 1, workOrderNumber: 1 }, { unique: true });